Narrow Headstall

Returns will not be accepted without a Return Authorization.  Contact wwhteamsales@gmail.com for a Return Authorization form to include with your returned product.  Items are entitled to a refund or return based on complaint. They must be in new salable condition and are subject to a re-stocking fee.  If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund.  Buyer must take into account the description of the item before requesting a refund.  If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.  

Items are generally handcrafted upon order and may take up to 5 days of production prior to shipment.  Once packed and received by USPS will arrive within 3 business days.  Buyer pays shipping based on amount agreed upon by the buyer and seller at the time of the transaction. If items are lost/damaged prior to arrival seller will reimburse item and shipping cost in total.  We aim for a positive and enjoyable shopping experience, please do not hesitate to contact the Extreme Team Customer Service Department with any help you may need at wwhteamsales@gmail.com.